Returns & Exchanges

At Muddy Mat, we want you to be completely satisfied with your purchase. If your product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring they are clean and free of debris, and include all original tags and inserts.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it firmly to the outside of your package over any old shipping labels.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund or exchange within 5-7 business days.